Effective Date: 1/1/2020
Last Updated: 1/1/2020

Pacific Executive Consulting LLC, doing business as Pacific Executive Media (“Pacific Executive Media,” “Company,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.pacexec.com, submit an inquiry, schedule services, communicate with us, or otherwise interact with our website and services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through our website, and information related to the services we provide.

A. Information You Provide to Us

We may collect personal information when you:

Submit a contact form;
Request a quote or pricing information;
Schedule a photography, videography, 3D tour, or related service;
Communicate with us by phone, text message, email, or other method;
Enter into a service agreement with us;
Provide property access, staging, or project details;
Make a payment or arrange billing.

This information may include:

Name;
Company or brokerage name;
Email address;
Phone number;
Mailing or billing address;
Property address or project location;
Appointment details;
Service preferences;
Payment and billing information;
Communications and correspondence with us;
Any other information you choose to provide.
B. Property and Project Information

Because our services may involve photographing, filming, scanning, or otherwise documenting real estate, business locations, or other properties, we may collect or create project-related information, including:

Interior and exterior images;
Video footage;
3D tour or virtual tour materials;
Floor plan, layout, staging, or property preparation details;
Property access instructions;
Notes about the requested scope of work;
Delivery files and edited media.

You are responsible for ensuring that you have the necessary rights, permissions, and authority to allow us to access, photograph, film, scan, or otherwise capture the property or location.

C. Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

IP address;
Browser type;
Device type;
Operating system;
Pages visited;
Referring website;
Time and date of visit;
Interactions with website content;
General location information derived from your IP address.

We may collect this information through cookies, pixels, analytics tools, server logs, or similar technologies.

D. Payment Information

If you make a payment, payment information may be collected and processed by a third-party payment processor. We do not store full credit card numbers unless expressly stated by the applicable payment processor. Your payment transaction may be subject to the payment processor’s own privacy policy and terms.

2. How We Use Information

We may use the information we collect to:

Respond to inquiries;
Schedule, confirm, and perform services;
Communicate about appointments, property access, preparation instructions, deliverables, billing, and customer support;
Create, edit, process, and deliver photos, videos, 3D tours, virtual tours, and related media;
Process payments and maintain business records;
Provide quotes, invoices, receipts, and service updates;
Improve our website, services, and customer experience;
Send administrative, transactional, and service-related communications;
Send marketing communications, where permitted by law;
Protect our business, website, clients, contractors, and users;
Enforce agreements, terms, and policies;
Comply with legal, accounting, tax, insurance, and regulatory obligations.
3. Text Messages, Calls, and Email Communications

If you provide your phone number, we may contact you by phone or text message regarding your inquiry, booking, scheduled services, project logistics, billing, or related business matters.

Where required by law, we will obtain consent before sending marketing text messages. Message and data rates may apply. You may opt out of marketing text messages by replying “STOP” or following the instructions provided in the message. Transactional or service-related communications may still be sent where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function, understand website traffic, improve user experience, and support marketing or analytics.

Cookies may be used to:

Remember preferences;
Analyze website performance;
Understand how visitors use the website;
Measure marketing effectiveness;
Help provide relevant content or advertising.

You can control cookies through your browser settings. If you disable cookies, some website features may not function properly.

5. How We Share Information

We do not sell your personal information in exchange for money. We may share information as described below.

A. Service Providers

We may share information with vendors, contractors, and service providers who help us operate our business, including:

Website hosting providers;
Online scheduling platforms;
Payment processors;
Customer relationship management tools;
Email, phone, or messaging providers;
Cloud storage providers;
Photo, video, editing, and media delivery platforms;
Analytics and marketing service providers;
Professional advisors such as attorneys, accountants, and insurance providers.

These parties are authorized to use information only as necessary to provide services to us or as otherwise permitted by law.

B. Real Estate, Business, and Project Participants

For project fulfillment, we may share or deliver media and related project information to clients, real estate professionals, property owners, business representatives, agents, brokers, marketing teams, MLS platforms, listing platforms, or other persons designated by the client.

C. Legal and Safety Purposes

We may disclose information when we believe it is necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process;
Protect our rights, property, or business interests;
Enforce our agreements or policies;
Prevent fraud, abuse, security incidents, or unlawful activity;
Protect the safety of our personnel, clients, users, or others.
D. Business Transfers

If we are involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction.

6. Use of Photos, Videos, 3D Tours, and Project Media

Our services involve the creation of visual and digital media. The ownership, licensing, usage rights, delivery terms, and permitted uses of project media may be governed by our service agreement, booking terms, invoice terms, or other written agreement with the client.

We may use completed media for internal business purposes, recordkeeping, quality control, portfolio review, service improvement, or promotional purposes, except where prohibited by agreement or applicable law.

Clients should not provide confidential, sensitive, private, or restricted information in areas to be photographed, filmed, scanned, or otherwise captured unless they are comfortable with such information appearing in project media.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, or online service is completely secure. We cannot guarantee absolute security of information.

8. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business operations.

Project media may be retained for business, archival, legal, quality assurance, portfolio, or client service purposes unless otherwise agreed in writing.

9. Your Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain information;
Opt out of certain marketing communications;
Opt out of certain disclosures or sales where applicable;
Limit certain uses of sensitive personal information, where applicable.

To make a privacy request, contact us using the information listed below. We may need to verify your identity before responding.

10. Nevada Privacy Rights

Nevada law provides certain residents the right to opt out of the sale of covered information by website operators. Nevada’s privacy law is codified in NRS Chapter 603A.

We do not currently sell personal information for money. However, Nevada residents may submit an opt-out request by contacting us at:

Pacific Executive Media
6935 Aliante Pkwy, Ste 104 #288
North Las Vegas, NV 89084
Phone: (725) 213-7571
Email: info@pacexec.com

Please include “Nevada Privacy Request” in your request.

11. California and Other State Privacy Rights

Depending on your state of residence and whether applicable legal thresholds are met, you may have additional privacy rights under state privacy laws, such as rights to access, correct, delete, or opt out of certain uses or disclosures of personal information.

If these laws apply to us and to your information, we will respond to verified requests as required by applicable law. To exercise your rights, contact us using the information below.

We will not discriminate against you for exercising privacy rights available under applicable law.

12. Children’s Privacy

Our website and services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our website may link to third-party websites, booking platforms, payment processors, social media platforms, MLS services, property listing platforms, or other third-party services. We are not responsible for the privacy practices, policies, or content of third-party websites or services.

You should review the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date above. Changes are effective when posted unless otherwise stated.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

Pacific Executive Media
Pacific Executive Consulting LLC
6935 Aliante Pkwy, Ste 104 #288
North Las Vegas, NV 89084
Phone: (725) 213-7571
Email: info@pacexec.com